From Complexity to Customer Centricity
In order to bolster the bottom line and ensure future growth, the finance industry needs to create customer centric organizations that focus on rebuilding and regaining consumer trust as well as producing loyal, high-value brand ambassadors.
CIOs and IT executives will play a critical role in this internal restructuring, creating accessible customer service channels, providing the infrastructure to meet and exceed customer expectations, simplifying online processes, safeguarding customer information, and providing uninterrupted service through multiple mobile devices.
The CIO Finance Summit Europe is an opportunity for technology executives to have in-depth discussions on the best practices and strategies necessary to build customer centric organizations. The event includes interactive educational sessions as well as formal and informal networking opportunities that will allow attendees to make new business contacts and exchange ideas.Here are a few reasons why you need to join us:
Insight: Forget the traditional slideshow presentation - the CIO Finance Summit Europe is about IT executives sharing true insight through face-to-face interaction. Attending delegates will share project experiences, best practices, and lessons learned to give each other a holistic view of the issues at hand, and the insight needed to improve their businesses.
Content: The CIO Finance Summit Europe is driven by quality content. This is an opportunity to connect with more than 35 C-level peers as they discuss critical topics selected by a Content Committee of attending delegates. The agenda includes 25 interactive, experience-driven discussions, 10 executive vision sessions and five leadership workshops.
Networking: Connect with an array of C-level peers to exchange ideas, share technology insight and build long-lasting professional relationships. Attending delegates recharge current professional relationships, and make new ones to drive future success.
Takeaways: The CIO Finance Summit Europe creates the opportunity for close collaboration between C-level peers in a comfortable, yet focused business setting. The summit format enables attending delegates to focus on the issues at hand, sharing ideas and obtaining critical takeaways to implement back at their organizations.